News: BOLTS Group Meeting In Brussels

BOLTS met in Brussels, Belgium on the 16th-18th October 2024. The meeting was hosted by STIB-MIVB, and we welcomed new member Rio de Janeiro Light Rail (VLT Carioca) to the group.

The meeting included a number of insightful presentations, organisational updates, and discussions. Focused sessions on key topics of interest for the group, such as driver dispatching processes and commercial speed, were held, and members shared their experiences on the topics. STIB-MIVB welcomed attendees to their Operational Control Centre, and organised a trip on their new tram to see the network’s new line 10.

Thank you to STIB-MIVB and the BOLTS group for coming together to exchange knowledge and best practice ideas!

Visit of Brussels Tram Museum

News: BOLTS Online Workshop on Heavy Maintenance and Mid-Life Refurbishment

In September 2024, BOLTS members virtually met for a two-part workshop on heavy maintenance and mid-life refurbishment. It was the first opportunity for members to discuss in-depth maintenance-related topics with experts in the field from across the BOLTS organisations.

The meeting provided a detailed discussion on mid-life refurbishment and heavy maintenance of vehicle fleets, covering both technical and operational aspects. It examined legal and contractual requirements, the scope and timing of maintenance activities, and how maintenance cycles were determined and managed. Participants shared experiences with refurbishment tasks, including which components were repaired or replaced, and discussed the balance between in-house and outsourced work, organisational structures, and the facilities used for maintenance.

The workshop also focused on resource management and staff allocation, exploring the number of personnel involved, specialist skills required, shift patterns, and strategies for managing increased workloads. Participants discussed challenges related to staffing and how these had been addressed. Additionally, the session addressed the impact of mid-life refurbishment on vehicle availability, including downtime, variations by fleet type, and strategies used to mitigate service disruption. Best practices for minimising downtime and ensuring timely maintenance completion were shared. Overall, the meeting facilitated knowledge exchange, identified effective practices, and explored ways to improve the efficiency and reliability of maintenance operations.

News: BOLTS Group Meeting in Oslo

The International Light Rail and Tram Benchmarking Group (BOLTS) met for the first meeting of the year in Oslo, Norway, hosted by founding group member Sporveien.

The main aims of the meeting were to present initial insights on Key Performance Indicators data, including discussions on development opportunities and an update on ESG benchmarking. The TSC team also presented initial findings on the case study on vehicle cleaning and facilitated discussions on member updates with the theme of internal career paths, as well as a structured discussion on technology and automation and benefits of trams as a mode in the city. The meeting also included a technical visit to the Grefsen depot.

Trial of the CAF Urbos 100 simulator

Thank you to Sporveien for hosting this successful meeting. BOLTS is actively growing its membership – if your organisation wants further information about BOLTS or the TSC, please get in touch using the Contacts page.

News: BOLTS Group Meeting in Hong Kong

The International Light Rail and Tram Benchmarking Group (BOLTS) met for its second meeting of the year in Hong Kong, hosted by founding group member Mass Transit Railway (MTR), which also coincided with the MTR Light Rail’s 35th anniversary.

The primary objectives of the meeting were to advance the ongoing development of the BOLTS strategy, the Key Performance Indicators (KPI) framework and analysis, and the associated work programme.

The meeting also provided members with opportunities for structured discussions and insights into driver recruitment and training. In addition, participants reviewed the results of the 2023 BOLTS Customer Satisfaction Survey (CSS), networked with peers, and took part in technical visits to the Light Rail Depot.

Many thanks to MTR for hosting this successful in-person meeting!

News: TSC BOLTS Team learns from North America

GOAL (the Benchmarking Group of North American Light Rail Systems) had its Annual Meeting on 14-16th August in Norfolk, Virginia hosted by Hampton Roads Transit. GOAL was the first group facilitated by the Transport Strategy Centre (TSC) at Imperial College London to benchmark performance of light rail systems, focusing on North America. BOLTS has been established as a separate group for international members, building on the experience of GOAL and the other benchmarking groups at the TSC including COMET (metros).

The meeting included a number of presentations, organisational updates and discussions. Particularly interesting discussions to apply to the BOLTS international group when it meets in September include best practices in benchmarking labour availability, maintenance efforts and security. Thank you to Hampton Roads Transit and to the GOAL group.

News: BOLTS Meeting in Berlin

The International Light Rail and Tram Benchmarking Group (BOLTS) met for the first time in person in Berlin, Germany, hosted by founding group member Berliner Verkehrsbetriebe (BVG). The Transport Strategy Centre facilitated the meeting with the four group members (Berlin BVG, Brussels STIB, Oslo Sporveien and Hong Kong MTR) across meeting and technical visit sessions on 1st and 2nd June 2023.

Members of BOLTS and the Transport Strategy Centre at Lichtenberg Depot.
Photo credit: Andreas Süß

The main aims of the meeting were to progress the ongoing development of the BOLTS strategy, Key Performance Indicators framework and analysis, and work programme, as well as giving members the opportunity for structured discussion, insight into the topic of tram and light rail collisions, networking and technical visits to Lichtenberg depot and Operational Control Centre.

Thank you to BVG for hosting this first in-person meeting of many. BOLTS is actively growing its membership and will be meeting again in Hong Kong later in 2023. If your organisation wants further information about BOLTS or the TSC, please get in touch using the Contacts page.